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Privacy Policy

PR3PLAY, as the Data Controller, respects your privacy rights. We design our system to collect only necessary personal data under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), relying on contractual necessity and legitimate interest under Section 23 of the PDPA.

1. Information We Collect and Legal Basis

To operate matching services effectively, we need to collect the following information.

  • Contact information: phone number and email address.
  • Basic personal information: birth date, month, and year for age assessment, height, and weight.
  • Sensitive data: Nationality and Citizenship are considered sensitive personal data under Section 26 of the PDPA. The Platform will collect them based on the exceptions under (3) and (5) for clear and appropriate purposes, such as nationality matching or compliance with foreign labor laws.
  • Location data: only district and province level, balancing privacy with useful local search.
  • Presentation media: profile images and videos uploaded for display.

2. Purposes of Data Use

  • To display basic information so clubs and players can discover and match with each other appropriately.
  • To use phone numbers or email addresses for necessary service communication or account management.
  • To support safety, trust, and fraud prevention, especially club verification.

3. Disclosure to Third Parties

  • We will never sell or rent your personal data to third parties for advertising.
  • Profile data such as height, weight, images, district location, and basic football-related information will be publicly displayed for the purpose of consideration and recruitment, in accordance with the platform's objectives.
  • Sensitive information, such as phone numbers, email addresses, and verification details, will initially be kept confidential and will not be disclosed publicly, unless the user voluntarily provides such information for ease of communication.
  • Data may be transferred to or processed by necessary Data Processors, such as cloud database providers, with legally appropriate security standards.

4. Data Security

We use appropriate technical and administrative measures to protect personal data from loss, unauthorized access, modification, or disclosure, in accordance with Section 37(1) of the PDPA. However, no system is 100% secure, and users must also keep their passwords safe.

5. Data Retention Period

Data TypeRetention Period
Active accountsFor as long as the account remains in the system
After account deletion / erasure requestDeleted within 90 days from request receipt
Data for legal purposesNo longer than 3 years under the general Thai Civil and Commercial Code prescription period
System usage logsNo longer than 90 days for security and system audit purposes

6. Data Subject Rights

Under Chapter 3 of Thailand's PDPA, you have the following rights over your data.

RightDescriptionPDPA SectionChannel
Access & correctionView and update your information so it is accurate and currentSection 30Profile page
DeletionRequest deletion from the system (Right to Erasure)Section 33support.preplay@gmail.com
Object to processingObject and request temporary suspension of processingSection 32support.preplay@gmail.com
Data portabilityRequest data in a readable and transferable formatSection 31support.preplay@gmail.com
Withdraw consentWithdraw previously given consent at any time where consent is the legal basisSection 19support.preplay@gmail.com
Complain to PDPCFile a complaint with the Personal Data Protection CommitteeSection 73www.pdpc.or.th

7. Changes to This Privacy Policy

The platform reserves the right to update this policy from time to time when necessary, such as changes to what we collect or how we use data. We will notify you at least 30 days in advance via email and in-platform notifications. Continued use after the effective date means you accept the updated policy.

Contact Us

General inquiries: support.preplay@gmail.com

Address: 358 Pracharat Sai 1 Road, Bang Sue Subdistrict, Bang Sue District, Bangkok 10800, Thailand

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